AI-Powered Review Management

An AI powered review management System

Use AI-powered QR codes to capture and analyze customer feedback to further enhance your business.

Free forever planSetup in 2 minutesNo app required
Trusted by businesses
4.2x more Google reviews
94% feedback response rate
2 min setup time
0 apps required
How it works

Three steps to a better reputation

From QR code to Google Review in under 60 seconds — for your customers.

Create your form

Build a feedback form in 2 minutes. Add your Google Review link and customise your questions.

Print your QR code

Download and display your QR code on tables, receipts, or packaging. No app needed to scan.

AI does the rest

Satisfied customers are invited to share their experience publicly. Detailed feedback is captured privately with AI analysis so you can act on it.

Smart Review Routing

Your secret weapon against bad reviews

Every customer interaction is an opportunity to improve. Satisfied customers can share their experience publicly, while detailed feedback helps you improve privately.

Customer scans QR
On their own phone, no app needed
Rates experience
Simple 1–5 star question
4–5 stars
Customers are invited to share their experience publicly
1–3 stars
Detailed feedback captured privately with AI analysis & alert sent to you
Why QRFeedback.ai

Everything your reputation needs

Built specifically for hospitality and service businesses that live and die by online reviews.

Review Protection

Hear directly from unhappy customers before they move on. Capture detailed feedback privately and respond quickly — turning a bad experience into a resolved one.

AI Insights

Every negative response is automatically classified, summarised, and scored for sentiment. You get a suggested response — all within 15 seconds of submission.

Simple Setup

No app for customers. No hardware. Just a QR code you print and place. Your customers scan, rate, and leave — the whole flow takes under 60 seconds.

Who it's for

Built for every customer-facing business

Whether you run one location or fifty, QRFeedback.ai fits your workflow in under 2 minutes.

Restaurants & Cafés

Most popular

Place QR codes on tables, receipts, or menus. Catch complaints before they hit Google.

Retail

Get point-of-sale feedback instantly. Understand what keeps customers coming back.

Healthcare

Collect patient experience feedback privately and sensitively.

Services

Gather feedback after consultations or project delivery.

Other Businesses

Any business that interacts with customers face-to-face.

Pricing

Simple, honest pricing

Start free. Upgrade when you're ready.

Free
$0
/month, forever
  • 3 feedback forms
  • 50 responses/month
  • Smart review routing
  • Basic QR codes
  • Email support
Get started free
Pro
$19
/month
  • Unlimited forms
  • 1,000 responses/month
  • AI complaint analysis
  • Custom QR designs
  • Weekly AI email digest
  • Advanced analytics
  • CSV export
Start Pro free trial
FAQ

Common questions

Do customers need to download an app?

No. Customers scan the QR code with their phone camera and the feedback form opens in their browser. No app, no sign-up, no friction.

What happens to negative feedback?

Detailed feedback from customers is captured privately in your dashboard. You get an email alert with an AI-generated summary and a suggested response so you can follow up directly.

How does Google Review routing work?

When a customer gives a 4 or 5 star rating, they are shown a thank-you screen with a button that opens your Google Review page directly.

Can I use this for multiple locations?

Yes. You can create separate forms for each location or branch, each with their own QR code and Google Review URL.

When does AI processing happen?

Within 15 seconds of a negative response being submitted. You receive an email with AI classification, sentiment score, summary, and suggested response.

Can I cancel anytime?

Yes, anytime. If you cancel, you keep access until the end of your billing period, then your account downgrades to the free plan. No cancellation fees.

Ready to protect your
online reputation?

Join businesses already using customer feedback to improve their service and reputation.

Start Free — No Card Required →See how it works